Frequently Asked Questions
How will assessing employees help my business?
Assessments provide managers and executives with a better understanding of the characteristics and tendencies of their employees. WILEY Brand Assessments enable organizations to match applicants with jobs that fit their characteristics and identify opportunities to enhance performance and maximize their long-term contribution to the organization. This reduces costs associated with employee absenteeism and turnover, such as recruiting and on boarding expenses; minimizes disruptions to customers, co-workers and operations; and improves overall workforce productivity.
How much do assessments cost? What is the total cost of ownership of the program?
Cost depends on the type of assessment you need and the volume you will consume. WILEY and Epiphany Consulting give you the option of paying a flat monthly fee for unlimited use of any assessment, or you can pay for each assessment individually. Most coaching, training and other assistance from Epiphany Consulting is included in the cost of the assessment. It is rare to incur additional costs after the assessment purchase. Epiphany Consulting is always available to help you administer the assessment to employees, understand and utilize assessment results, and assist with any problems you encounter.
Will assessments help support our strategic initiatives?
Profiles Assessments work well with strategic initiatives that involve people-related decisions, such as succession planning, workforce growth or contraction, selection of individuals or teams, and many others. After learning how to use assessments to help support these efforts, you will have more informed managers and motivated employees who will help support the goals of the organization.
Have your assessments solved problems similar to the issues in my business?
WILEY Brand Assessments have worked with businesses from many different industries such as: hospitality, healthcare, financial services, sales, customer service, business services and for-profit education (to name a few). With tens of thousands of clients, we have significant experience to help with your company. Some of our products do target specific industries or occupations.
What type of assessments do you offer?
Can I customize your assessments to reflect the unique culture of my company?
Yes! WILEY Brand Assessments can be adapted to your unique culture, organizational structure and job descriptions, and in most situations, for no additional cost. Epiphany Consulting will guide you through this entire process.
How will these assessments lower costs & provide a significant Return on Investment?
*Lower training and development costs
*Faster time to full productivity
*Improved sales performance and customer loyalty
How would the assessment process work in my organization?
Can assessments be implemented and sustained within the operating rhythm of my company?
Absolutely. You can determine when, where and how the assessments will be implemented, and move as fast or slow as you feel comfortable. Some of our clients choose to begin with a pilot project in a designated department or elect to assess only new employees. This can help clients to prove the concept, create a business case, and learn more about what is required to support the initiative across the entire enterprise.
What types of resources do I need to commit to support the program?
Resources vary with the size and scope of the implementation. Most of our clients assign a HR professional or team to manage the process in their organization. This individual works with their Profiles client services team to implement the process, train hiring managers and users, and facilitate any systems integration. Hiring managers benefit tremendously from the training we offer, which can be conducted at your facilities or in our state-of-the-art training center.
Should I assess current or just prospective employees?
*Putting people in the right jobs
*Helping managers lead, coach, train, and motivate effectively
*Ultimately help employees achieve greater productivity and profitability
Is it legal?
Yes. We invest heavily in ongoing research and development to ensure that our assessment instruments exceed all employment assessment guidelines. Profiles Assessments exceed the 13 requirements set by the Department of Labor for assessments and meet all of the EEOC, ADA, DOL and Civil Rights Act requirements. The assessments are also monitored to ensure no gender, age, or ethnic bias.
How do we get started?
Contact Epiphany Consulting today!